Exclusive benefits for the customer who demands more

As a Visa Gold cardholder in Latin America and Caribbean, you have access to a comprehensive and exclusive rewards program at no additional cost. Specially designed to provide maximum flexibility, variety and access, Visa Rewards eliminates numerous restrictions and limitations imposed by other programs to provide you with the best rewards for being a loyal Visa Gold cardholder.

Best of all, there is no limit to the number of points you can earn and all your purchases generate points you can convert into that well deserved vacation. With all those points you can*:

• Fly anywhere in the world for free, including the most popular destinations, on any airline of your selection and without blackout date restrictions. In addition, flights reserved with the points you have earned on this program allow you to earn additional miles if you are enrolled in the frequent flyer program of your selected airline.
• Stay at any hotel, anywhere in the world. Since Visa Rewards has carefully selected the best hotel companies to provide the most exclusive offers, you will always have excellent lodging options available for travel anywhere in the world.
• Rent a car free of charge and with no mileage restrictions.

But that is not all. There are many more rewards you can select from.

Redeeming your points could not be easier. Whenever you want to make travel arrangements and reservations using your rewards program points, all you have to do is call the Visa Customer Service Center or, even easier, visit the exclusive website for Visa Gold cardholders, where you will be able to check your points balance, see detailed descriptions of the rewards and the number of points you need to obtain them, and complete the simple reward redemption procedure.

VERY IMPORTANT: Remember you will need to have your Visa Rewards Program account number and your Personal Identification Number or PIN available when you contact us to redeem a reward.

Call your bank to check if your Visa Gold card provides this benefit.

Please click here to download applicable terms and conditions.

When you reserve and pay in full your auto rental with your Visa Gold and decline the CDW/LDW insurances offered by the auto rental agency, you will receive, free of charge and in any country in the world, including your own country, protection against theft or damages that the vehicle might suffer.

Your auto rental insurance will protect the rented vehicle against damages due to collisions, theft, vandalism, fires, and partial or total accidents. Rental reservation and payment in full must be made with your Visa Gold. This insurance covers you, the cardholder, and all other registered drivers in the auto rental contract. You will have up to thirty days to open a claim case.

Please click here to download applicable terms and conditions.

When you pay for an item with your Visa Gold you will receive, free of charge and without registering it, a protection in case the price of that item is found lower up to thirty days after you purchased it.

If you bought a new item with your Visa Gold, and you find it at a lower price up to thirty days after you bought it, your price protection will compensate the price difference up to the amount listed, per item per account per year.

This price protection applies for items purchased in your own country or abroad.

You have up to thirty days to open a claim.

Please click here to download applicable terms and conditions.

When you pay for an item with your Visa Gold you will receive, free of charge and without registering it, a protection against theft or accidental damages, during the 180 days after the purchase date.

If you bought a new item with your Visa Gold, and it gets stolen or accidentally damaged, your purchase protection will repair or compensate the value of the article up to 180 days after the purchase date. This purchase protection applies for items purchased in your own country or abroad. You will have up to thirty days to open a claim case.

Please click here to download applicable terms and conditions.

When you pay for an item with your Visa Gold you will receive, free of charge and without registering it, a protection that will double or extend the original manufacturer warranty for up to one year.

If you bought a new item with your Visa Gold, your extended warranty will double or extend the free repair time period provided by the original manufacturer of the item, for up to an additional year, for items that have a manufacturer warranty of a minimum three months and up to three years in length. This protections strictly follows the original warranty provided by the manufacturer. You will have up to thirty days to open a claim case.

Please click here to download applicable terms and conditions.

Through the Visa Customer Service Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards. The emergency cash disbursement service provides you with cash if your card is lost or stolen, while the cardholder is at their home country or traveling abroad¹.

Please click here to download applicable terms and conditions.

¹Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.

Through the Visa Customer Services Center, Visa provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.

 

THE VISA CUSTOMER SERVICE CENTER PROVIDES INFORMATION ON:

• The Visa benefits associated to the cardholder’s Visa card. Provides insurance certificates of coverage
• Transfers to the benefit experts for claims and emergency medical assistance
• Transfer to the Visa Rewards program experts
• Transfer to the Personal Concierge assistants
• Assist personnel at the bank’s branches and call center agents with card benefits information

 

Please click here to download applicable terms and conditions.

Through the Visa Customer Service Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.

The emergency card replacement service provides the cardholder with an emergency Visa card replacement while the cardholder is at their home country or traveling abroad¹.

Please click here to download applicable terms and conditions.

¹Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.

Your Visa card provides you with free information services and assistance so you travel safely and save money and time. As a Visa cardholder, you can obtain information 24 hours a day, 7 days a week by simply calling the Visa Card Benefit Services center.

 

ASSISTANCE PRIOR TO TRAVEL

Visa will provide you with information about your destination, ATM locations, currency exchange, visas or travel permits, health requirements, vaccination.

 

ASSISTANCE WHILE TRAVELING

Our agents at the Visa Card Benefit Services center will help you activate all benefits and services offered with your Visa Gold card, including the international emergency medical services.

 

Please click here to download applicable terms and conditions.