Enter the exclusive Visa Platinum site.
Visa Platinum Credit card
This card has been specifically designed to exceed your highest expectations.
Credit cards Visa Platinum Credit
Exclusive benefits for you
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If you have questions regarding COVID-19 symptoms or want general information, we are here to assist you.
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Benefit that offers access to privileges and discounts for a suite of airport amenities and services including lounges, restaurant and retail discounts, private Wi-Fi network and airport transportation service.
Global coverage:
- 140 countries
- 450+ international airports
- 1000+ lounges
- 1000+ airport restaurants
DragonPass is the provider of benefits and services at stake. These benefits and services are available only to holders of Visa Platinum, Visa Infinite and Visa Signature cards issued in the countries of Latin America and Caribbean (excluding Venezuela), which download the mobile application named “Visa Airport Companion” (the “App”), register and accept its terms and conditions. The benefits and services available through the App may be subject to restrictions that may vary by country and issuer. Visa is not the provider of any of such benefits and services. DragonPass holds sole responsibility for them and the App. Please consult your issuer for availability of benefits and to know any fees that may apply to the use of your card as a payment instrument. For additional terms, conditions and restrictions please refer to the information contained in the App.
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
- 140 countries
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Your personal assistant Visa Concierge will work for you 24 hours a day, 365 days of the year, to ease every single moment of your day.
Do you need to make a reservation at your favorite local restaurant? At the destination where your journey takes you? Do you want to take the trip of a lifetime? Do you need tickets for that special event?
Visa Concierge will help you with all this and more. Learn more about this service by downloading the details, and Visa Concierge will open the doors to these privileges to enjoy the most extraordinary things life has to offer.
Travel
- Flights recommendations and reservations
- Lodging recommendations and reservations
- Cruise, excursions, short trips and tours recommendations and reservations
- Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements
Entertainment and Experiences
- Theater, opera, ballet, concerts, museums, and other cultural and sporting events recommendations and reservations
- Restaurant recommendations and reservations
- Night life recommendations and reservations
- Excursions and sightseeing recommendations and reservations
- Tennis, gold, gym, and sport clubs recommendations, schedules and reservations
- Information regarding special sports you can enjoy while visiting your destinations
Special Services
- Conference or meeting rooms at hotel or convention centers recommendations and reservations
- Translation services
- Equipment rental (computers, cell phones, others)
- Etiquette and protocol information
- Security services
- Legal assistance
Gifts and Shopping
- Gift recommendations and suggestions
- Flower arrangements, balloons, and gifts delivery
- Whenever possible, assistance in purchasing difficult to obtain articles
- Best shopping places
- Personal shoppers
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
- Flights recommendations and reservations
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A solution to provide you a digital experience when using the International Emergency Medical Service.
If you are outside your country of residence and need assistance for non-emergency medical services, you can choose to have a virtual medical consultation without having to physically go to a medical center.
Visa Online Medic offers:
- Access 24 hours a day, 7 days a week
- Professional certified doctors
- Connect with any device enabled for video (Android and Iphone required application download)
- Access 24 hours a day, 7 days a week
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When you use your Visa Signature card to book a car and pay the full price of the rental, you are covered by this insurance. To access this coverage you must decline the Collision Damage Waiver (CDW/LDW) or similar coverage offered by the car rental company in its rental agreement.
Visa does not provide insurance. Insurance provided by third parties. For definitive information about the scope and limitations of each insurance product, please refer to the policy issued by the insurer.
Effective 1 July 2021, Visa will eliminate the Auto Rental Insurance benefit* as a core benefit for Gold, Platinum, Signature and Infinite cards. Auto rentals starting on or after 1 July 2021 will not be covered by the benefit, but eligible auto rentals starting on or before 30 June 2021 will be covered.* Does not apply for Puerto Rico and the U.S. Virgin Islands
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Through the Visa Customer Service Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.
The emergency cash disbursement service provides you with cash if your card is lost or stolen, while the cardholder is at their home country or traveling abroad1.
For more information, please contact the phone number listed on the back of your Visa Card.
1 Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.
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Months on us in your Disney+ Subscription.
Obtain months on us in your Disney+ subscription with your credit and debit Visa cards:
- Platinum: 2 months on us
- Signature: 3 months on us
- Infinite: 4 months on us
Valid only to new Disney+ subscribers as of November 17th, 2020 and for payment credentials issued in LAC (except Brazil, Mexico, Argentina, Venezuela & Puerto Rico)
Activate your benefit -
Through the Visa Card Benefit Services Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.
The emergency card replacement service provides the cardholder with an emergency Visa card replacement while the cardholder is at their home country or traveling abroad1.
For more information, please contact the phone number listed on the back of your Visa Card.
1 Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.
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When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection that will extend the original manufacturer warranty for up to one year up to the maximum sum insured that applies.
The Covered item must have a manufacturer/retailer’s warranty of a minimum of three months and up to three years. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
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Now when you pay in full for your international travel tickets for a registered common carrier with your Visa Infinite you will receive, free of charge and worldwide, protection against accidents or medical emergencies that happen outside of your country of residence or country where card is issued.
Your international emergency medical services will cover you, cardholder and/or whoever you purchased a ticket for with your Visa Infinite, in case of accidents or medical emergencies that occur when you are enjoying your trips abroad. These services include medical, dental, prescription, and lodging and transportation expenses as defined in the terms and conditions. This service also provides you with the Schengen Certificate for your trips to Europe. You will have up to thirty days to open a claim case. This protection covers trips of up to sixty consecutive days of length.
The INTERNATIONAL EMERGENCY MEDICAL SERVICE will assist the cardholder with MEDICAL ASSISTANCE and TRANSPORTATION/ ACCOMMODATION SERVICES, even if they are requested as a consequence of COVID-19.
Limitations and exclusions may apply. Please see: LIMITATIONS and EXCLUSIONS of the Terms and Conditions.
Applicable terms and conditions; please click here to download.
Important! The benefits and services described herein are not available for traveling to Cuba, Iran, Syria, North Korea, the Crimean Peninsula and Sudan, or other services related to these destinations.
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When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection when you find the same item (same make, model and model year) for a lower price within thirty days of the purchase date up to the maximum sum insured that applies.
This protection will compensate you for the price difference up to the amount specified in the terms and conditions. The price difference must be above USD 25 for this coverage to apply. This price protection applies for items purchased in your own country or abroad. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
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When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection against theft or accidental damages, within 180 days of the purchase date.
This protection will reimburse you for the expenses incurred to have the Covered item repaired or compensate you for the value of the Covered item up to the maximum sum insured that applies. This purchase protection applies for items purchased in your own country or abroad. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
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Through the Visa Card Benefit Services Center, Visa provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
The Visa Card Benefit Services Center provides information on:
- The Visa benefits associated to the cardholder’s Visa card
- Provides insurance certificates of coverage
- Transfers to the benefit experts for claims and emergency medical assistance
- Transfer to the Visa Rewards program experts
- Transfer to the Personal Concierge assistants
- Assist personnel at the bank’s branches and call center agents with card benefits information
Please visit www.visa.com/benefitsportal to register your card, open and follow up on your claims, download insurance certificates and terms and conditions.
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Visa Luxury Hotel Collection includes luxurious and renowned hotels such as Mandarin Oriental, Park Hyatt and Aman Resorts. More than +900 participating hotels are individually hand-selected for Visa Signature cardholders. Gathered together by Visa invitation and appraised annually, all properties, from boutique gems to world-famous hotels, provide guests an exclusive, unique collection of benefits, specially designed to offer an unparalleled experience.
- Best Rate Guarantee
- Room Upgrade (if available)
- Free continental breakfast
- Extended Check-out (3pm)
- VIP Status
- USD 25 voucher
- Free Internet access
Special executive services include, but are not limited to, events, meetings, trips and restaurant reservations.
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
Visa Main Portal provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
-
Benefit that offers access to privileges and discounts for a suite of airport amenities and services including lounges, restaurant and retail discounts, private Wi-Fi network and airport transportation service.
Global coverage:
- 140 countries
- 450+ international airports
- 1000+ lounges
- 1000+ airport restaurants
DragonPass is the provider of benefits and services at stake. These benefits and services are available only to holders of Visa Platinum, Visa Infinite and Visa Signature cards issued in the countries of Latin America and Caribbean (excluding Venezuela), which download the mobile application named “Visa Airport Companion” (the “App”), register and accept its terms and conditions. The benefits and services available through the App may be subject to restrictions that may vary by country and issuer. Visa is not the provider of any of such benefits and services. DragonPass holds sole responsibility for them and the App. Please consult your issuer for availability of benefits and to know any fees that may apply to the use of your card as a payment instrument. For additional terms, conditions and restrictions please refer to the information contained in the App.
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
- 140 countries
-
When you use your Visa Signature card to book a car and pay the full price of the rental, you are covered by this insurance. To access this coverage you must decline the Collision Damage Waiver (CDW/LDW) or similar coverage offered by the car rental company in its rental agreement.
Visa does not provide insurance. Insurance provided by third parties. For definitive information about the scope and limitations of each insurance product, please refer to the policy issued by the insurer.
Effective 1 July 2021, Visa will eliminate the Auto Rental Insurance benefit* as a core benefit for Gold, Platinum, Signature and Infinite cards. Auto rentals starting on or after 1 July 2021 will not be covered by the benefit, but eligible auto rentals starting on or before 30 June 2021 will be covered.* Does not apply for Puerto Rico and the U.S. Virgin Islands
-
Through the Visa Customer Service Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.
The emergency cash disbursement service provides you with cash if your card is lost or stolen, while the cardholder is at their home country or traveling abroad1.
For more information, please contact the phone number listed on the back of your Visa Card.
1 Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.
-
Through the Visa Card Benefit Services Center, Visa provides emergency services 24 hours a day to Visa cardholders worldwide. Cardholders can call the network of collect-call telephone numbers and request emergency services related to their Visa cards.
The emergency card replacement service provides the cardholder with an emergency Visa card replacement while the cardholder is at their home country or traveling abroad1.
For more information, please contact the phone number listed on the back of your Visa Card.
1 Service does not apply to Cuba, Syria, Sudan, Iran, North Korea, Crimea and other countries listed on OFAC.
-
Through the Visa Card Benefit Services Center, Visa provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
The Visa Card Benefit Services Center provides information on:
- The Visa benefits associated to the cardholder’s Visa card
- Provides insurance certificates of coverage
- Transfers to the benefit experts for claims and emergency medical assistance
- Transfer to the Visa Rewards program experts
- Transfer to the Personal Concierge assistants
- Assist personnel at the bank’s branches and call center agents with card benefits information
Please visit www.visa.com/benefitsportal to register your card, open and follow up on your claims, download insurance certificates and terms and conditions.
Visa Main Portal provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
-
When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection that will extend the original manufacturer warranty for up to one year up to the maximum sum insured that applies.
The Covered item must have a manufacturer/retailer’s warranty of a minimum of three months and up to three years. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
-
When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection when you find the same item (same make, model and model year) for a lower price within thirty days of the purchase date up to the maximum sum insured that applies.
This protection will compensate you for the price difference up to the amount specified in the terms and conditions. The price difference must be above USD 25 for this coverage to apply. This price protection applies for items purchased in your own country or abroad. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
-
When you pay in full for an item with your eligible Visa you will receive, free of charge and without registering, protection against theft or accidental damages, within 180 days of the purchase date.
This protection will reimburse you for the expenses incurred to have the Covered item repaired or compensate you for the value of the Covered item up to the maximum sum insured that applies. This purchase protection applies for items purchased in your own country or abroad. Coverage is subject to the applicable terms and conditions; please click here to download. You should report and open a claim as soon as possible after the incident. Coverage is provided by AIG and/or corresponding Reinsurer, if applicable.
This protection does not apply for articles purchased in Cuba, Syria, Sudan, Iran, North Korea, Crimea, or other countries listed on OFAC.
Visa Main Portal provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
-
If you have questions regarding COVID-19 symptoms or want general information, we are here to assist you.
-
A solution to provide you a digital experience when using the International Emergency Medical Service.
If you are outside your country of residence and need assistance for non-emergency medical services, you can choose to have a virtual medical consultation without having to physically go to a medical center.
Visa Online Medic offers:
- Access 24 hours a day, 7 days a week
- Professional certified doctors
- Connect with any device enabled for video (Android and Iphone required application download)
- Access 24 hours a day, 7 days a week
-
Now when you pay in full for your international travel tickets for a registered common carrier with your Visa Infinite you will receive, free of charge and worldwide, protection against accidents or medical emergencies that happen outside of your country of residence or country where card is issued.
Your international emergency medical services will cover you, cardholder and/or whoever you purchased a ticket for with your Visa Infinite, in case of accidents or medical emergencies that occur when you are enjoying your trips abroad. These services include medical, dental, prescription, and lodging and transportation expenses as defined in the terms and conditions. This service also provides you with the Schengen Certificate for your trips to Europe. You will have up to thirty days to open a claim case. This protection covers trips of up to sixty consecutive days of length.
The INTERNATIONAL EMERGENCY MEDICAL SERVICE will assist the cardholder with MEDICAL ASSISTANCE and TRANSPORTATION/ ACCOMMODATION SERVICES, even if they are requested as a consequence of COVID-19.
Limitations and exclusions may apply. Please see: LIMITATIONS and EXCLUSIONS of the Terms and Conditions.
Applicable terms and conditions; please click here to download.
Important! The benefits and services described herein are not available for traveling to Cuba, Iran, Syria, North Korea, the Crimean Peninsula and Sudan, or other services related to these destinations.
Visa Main Portal provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.
-
Your personal assistant Visa Concierge will work for you 24 hours a day, 365 days of the year, to ease every single moment of your day.
Do you need to make a reservation at your favorite local restaurant? At the destination where your journey takes you? Do you want to take the trip of a lifetime? Do you need tickets for that special event?
Visa Concierge will help you with all this and more. Learn more about this service by downloading the details, and Visa Concierge will open the doors to these privileges to enjoy the most extraordinary things life has to offer.
Travel
- Flights recommendations and reservations
- Lodging recommendations and reservations
- Cruise, excursions, short trips and tours recommendations and reservations
- Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements
Entertainment and Experiences
- Theater, opera, ballet, concerts, museums, and other cultural and sporting events recommendations and reservations
- Restaurant recommendations and reservations
- Night life recommendations and reservations
- Excursions and sightseeing recommendations and reservations
- Tennis, gold, gym, and sport clubs recommendations, schedules and reservations
- Information regarding special sports you can enjoy while visiting your destinations
Special Services
- Conference or meeting rooms at hotel or convention centers recommendations and reservations
- Translation services
- Equipment rental (computers, cell phones, others)
- Etiquette and protocol information
- Security services
- Legal assistance
Gifts and Shopping
- Gift recommendations and suggestions
- Flower arrangements, balloons, and gifts delivery
- Whenever possible, assistance in purchasing difficult to obtain articles
- Best shopping places
- Personal shoppers
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
- Flights recommendations and reservations
-
Visa Luxury Hotel Collection includes luxurious and renowned hotels such as Mandarin Oriental, Park Hyatt and Aman Resorts. More than +900 participating hotels are individually hand-selected for Visa Signature cardholders. Gathered together by Visa invitation and appraised annually, all properties, from boutique gems to world-famous hotels, provide guests an exclusive, unique collection of benefits, specially designed to offer an unparalleled experience.
- Best Rate Guarantee
- Room Upgrade (if available)
- Free continental breakfast
- Extended Check-out (3pm)
- VIP Status
- USD 25 voucher
- Free Internet access
Special executive services include, but are not limited to, events, meetings, trips and restaurant reservations.
This benefit does not apply for Visa Platinum cards issued from January 1, 2021 in Puerto Rico and U.S. Virgin Islands.
Visa Main Portal provides 24-hour access to card related benefits and services to Visa cardholders from Latin America and the Caribbean region traveling around the world or at home.